Frequently asked questions
HOW DO I PLACE AN ORDER?
Simply add the item(s) to your shopping bag.
I'M NOT SURE WHICH SIZE TO CHOOSE...
Don't worry! We have a SIZE GUIDE to help you!
WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept all major credit/debit cards - Visa, Visa Electron, Mastercard, Maestro & American Express. We also accept direct PayPal payemnts.
THERE'S A PROBLEM WITH MY ORDER...
Please make sure that you have entered all your details correctly. We know this might sound obvious, but sometimes, the smallest mistake can cause problems when submitting your order. We hope that double checking things will solve any issues you may have but should you find there is still a problem, please CONTACT US.
I NEED TO MAKE CHANGES TO MY ORDER
If your order has not yet been shipped to you, we may be able to make changes to your order. If you'd like to do this, please let us know as soon as possible via the CONTACT US page and make sure you include infomation on the ammendment you are looking to make.
CAN I CANCEL MY ORDER?
If your order has not yet been shipped, we can usually cancel your order for you and provide a full refund. Please CONTACT US if you'd like to do this.
WHERE ARE YOU BASED?
We're based in the north of the UK. We work out of a studio so unfortunately, we don't have anywhere you can come and visit us but we love to see you guys share with us on our social media!